Parent FAQs

What is the Cool Culture Family Pass? 

The Cool Culture Family Pass is a card that allows eligible families free and unlimited general admission to 90 participating cultural institutions

How can I get one?

Your family is eligible to receive a Cool Culture Family Pass ONLY if you have a child enrolled in a currently participating early childhood program. If your child's program participates, please ask your Cultural Liaison about Family Pass registration.

Can I get a Family Pass if I don't have a child enrolled in a participating program?

No. In addition, please note that Cool Culture Family Passes are not for sale.

We want Cool Culture! How can I get my child’s program to participate?

Cool Culture works exclusively with early childhood programs in underserved communities: child care, Head Start, and Universal Pre-Kindergarten programs in the community and in select Title I public schools. Please ask the early childhood program staff to contact us to determine eligibility.

I have a Family Pass!
How do I use it?

When you make a visit to any of the cultural partners, show your Family Pass at the admissions desk (unless directed elsewhere by the museum). Don't forget to bring ID!

How many people can I bring?

Cool Culture Family Pass allows up to 5 individuals including the Pass holder free general admission. If there are more than 5 people, please be prepared to pay admission for the remaining guests.

What else do I need to know?
  • The Family Pass cannot be used for large group or class trips! 
  • Only guardians with their name printed on the Family Pass may present it on visits.
  • Any costs outside of general admission are not covered by the Family Pass.
Additional Questions?

More FAQs
Family Pass Overview
Trip Tips
Or email us!