Educator FAQs

What is the Cool Culture Family Pass? How does it Work?

The Cool Culture Family Pass is a card that entitles eligible families free and unlimited general admission for up to 5 individuals (children and adults) to 90 partner cultural institutions.

Families present their current Family Pass upon entering the cultural institution. Institutions may request to see photo identification of the passholder to confirm that the Family Pass belongs to them; Family Passes are non-transferable. 

>>Learn more about the terms of the Family Pass!

My school currently participates in Cool Culture. How do my families register for the Family Pass?

Cool Culture holds three Family Pass registration periods each program year. Participating programs are provided registration materials for families.

Where can I find out more about cultural institutions, events and activities to share with my families?

Check out Cool Culture’s resources, Family Time magazine, ArtVenture , and participating cultural institution pages for ideas and information.

How can parents replace a lost or stolen Family Pass?

Depending on the time of the year, replacements requests may be submitted during one of Cool Culture’s Family Pass Registration periods. In the meantime, a Loaner Pass may be provided until a customized Family Pass can be printed.

Additional Questions?

Check out your Cool Culture Cultural Liaison Handbook! If you have additional questions and comments, please email us at

We want Cool Culture! How can our program apply?

Cool Culture works in partnership with early education programs for a one year period. Please check our website in June for school application info. 

Cool Culture works exclusively with early childhood programs in underserved communities: child care, Head Start, Universal Pre-K programs in the community and in select Title I public schools. Please contact us to confirm your program's eligibility and to apply. At this time, Family Day Care programs are not eligible for enrollment.

Why does Cool Culture serve children and families exclusively in early education programs?

Children aged 0-6 are ripe for the learning experiences that cultural activities provide. Visits to cultural institutions help make them lifelong lovers of arts and culture.